Good Morning, One of the management consulting services we offer is writing documents (procedures, hazard assessments, dosing charts, reference guides, etc.) to operate aquatic facilities. Most people are qualified to write these themselves, but this usually comes up specifically with 1) a new facility seeking an operating permit, or 2)

Good Morning, Some weeks I have no idea what I'm going to talk about in the newsletter, and other weeks it's set very early on. On Monday, February 10, 2025 - while most of us were barely through our first cup of coffee - Acadia University

Good Morning, A few weeks ago, my washing machine started to fail. I wasn't particularly surprised: of the five new Whirlpool appliances that came with the house in 2018, the dishwasher died in 2020 and the oven's been on borrowed time since 2023. I scoured error

Good Morning, After a very long day yesterday, I'm back in Alberta. Air travel 12 hours after an aviation disaster was eerie: I feel like everyone I interacted with (from gate agents to passengers to airport retail staff and flight attendants) was on their best behavior. Usually someone

Good Morning, Happy Friday. I'm in Florida for SGE Camp 2025, an annual conference for aquatic professionals hosted on a cruise ship. Many people have asked me why I attend this conference, so I'll be vlogging it this year similar to the WWA Show and IAAPA

Good Morning, What a week. Between the fires in California, negotiations in the Middle East, the ramp up to a US Presidential inauguration, and continued drama in Canadian politics, I'm happy to provide you with a series of small distractions by talking about the otherwise neutral world of

Good Morning, Happy new year and welcome to 2025. Is January 10th too late to say that? I'm not big on arbitrary calendar dates, but I know I personally could do with a reset to shed 2024 and start fresh in 2025. For me, 2022 was an absolute

Good Morning, The dearth of meaningful emails in my inbox suggests many people have already stepped into extended time off. I never want to send a newsletter just for the sake of sending one out of habit, so I've got a real mix of aquatic industry stories to

Hello from somewhere south of Cuba. Bad weather has us skipping Coco Cay (Bahamas), and doing circles in the Caribbean, so I'm catching up on work. I've been trying to post on Instagram because there have been SO many incredible user experience (UX) design elements on

Happy Friday everyone. I'm joining you from sunny Miami this week, prior to boarding a cruise. If you're interested in vacation pool content from RCCL's Icon of the Seas, please check out what's happening on Instagram. If you're not, I&