Good Morning, In case you didn't know, although we sell consulting services, I don't get paid like a traditional consultant. Other consultants represent products and services, so they are compensated by manufacturers, suppliers & installers for making referrals for specific clients or projects using a product.

Good Morning, I held this week's newsletter back because - as you'll see below - the story was changing in live time, so I wanted to ensure this newsletter was a permanent version of the entire story before relating it back to pool operations. Dryland fitness learned this

Greetings, I spent a very productive day on the road across Alberta yesterday, visiting with clients & colleagues at six different aquatic facilities, ranging from huge RV resort to spa, sauna club, hotel and municipality. Somehow, I always underestimate how long it's actually going to take me to

Greetings, If you've known me for any length of time, you know I have a wide range of personal interests when it comes to reading. The historical origins of whaling. North Korea. Aviation disasters. It comes from nine years in Montessori education where you're given a

Good Morning, Have you ever thought about the security of your swimming pool mechanical systems? Core components such as chemical feeders, temperature regulators, HVAC, electrical, etc. Have you ever investigated if the pool controller is connected to the internet via wifi or physical cable? Is the controller hardwired with redundancies

Good Afternoon & Happy Thursday, I'm coming to you a day late, but hopefully not a dollar short! Today I want to dig into the United States Marine Corps (USMC) Water Survival Program and the new updates coming into effect October 1, 2026. I first mentioned this in

Greetings, I want to share a recent experience regarding dependence vs development because I woke up one day last week and realized: why don't we use a thermal printer for shipping labels?! For background: we've been shipping textbooks around the world for virtual Certified Pool Operator

Good Afternoon, I have a pool-pourri of topics I want to provide you updates on this week. 1) For almost two weeks, the City of Calgary was obsessed with finding Parker, an 11 year-old non-verbal, autistic boy who wandered away from his care facility. No expense was

Good Morning, I spent all day yesterday at the hospital with a family member for a scheduled orthopedic surgery. This was the second time having this procedure done in the last few months with the same surgeon at the same hospital, right down to some of the same nurses on