Katie Crysdale

Greetings from Barcelona, I haven't been managing my time the way I thought I'd be able to while traveling, so I appreciate your patience as newsletter delivery is helter skelter for a few more weeks. Last weekend, Lac La Biche County inaugurated their new $44.9m

Greetings, There was no newsletter last week (October 7) because I was traveling, and the previous week's newsletter (October 2) arrived late because I really had a lot to say: Royal Caribbean Group & Sandals Resort Deal. Please go back and read it, if it fell below the

Greetings, I want to share a story that is somewhat older news - the press release came out last week (September 23, 2026) - but, I think, is still a big deal for the aquatics industry. I will break down the players, the market conditions & why I really think you should

Good Morning, In case you didn't know, although we sell consulting services, I don't get paid like a traditional consultant. Other consultants represent products and services, so they are compensated by manufacturers, suppliers & installers for making referrals for specific clients or projects using a product.

Good Morning, I held this week's newsletter back because - as you'll see below - the story was changing in live time, so I wanted to ensure this newsletter was a permanent version of the entire story before relating it back to pool operations. Dryland fitness learned this

Greetings, I spent a very productive day on the road across Alberta yesterday, visiting with clients & colleagues at six different aquatic facilities, ranging from huge RV resort to spa, sauna club, hotel and municipality. Somehow, I always underestimate how long it's actually going to take me to

Greetings, If you've known me for any length of time, you know I have a wide range of personal interests when it comes to reading. The historical origins of whaling. North Korea. Aviation disasters. It comes from nine years in Montessori education where you're given a

Good Morning, Have you ever thought about the security of your swimming pool mechanical systems? Core components such as chemical feeders, temperature regulators, HVAC, electrical, etc. Have you ever investigated if the pool controller is connected to the internet via wifi or physical cable? Is the controller hardwired with redundancies

Good Afternoon & Happy Thursday, I'm coming to you a day late, but hopefully not a dollar short! Today I want to dig into the United States Marine Corps (USMC) Water Survival Program and the new updates coming into effect October 1, 2026. I first mentioned this in

Greetings, I want to share a recent experience regarding dependence vs development because I woke up one day last week and realized: why don't we use a thermal printer for shipping labels?! For background: we've been shipping textbooks around the world for virtual Certified Pool Operator