Katie Crysdale

Greetings, There are two skills that I have: 1) I am professionally curious, and 2) I notice small details that sometimes correlate to unrelated decisions or actions before they're obvious to others. In grad school, there was a girl assigned to our apartment dorm. Within days, I knew

Good Morning, It's winter in the Northern Hemisphere, but in the Southern Hemisphere it's summer and we're seeing a horrible trend continue of increasing bather violence towards lifeguards & aquatic staff. I've covered these stories several times throughout 2025 (here's

Greetings, Happy Friday. Yes, we're coming to you two days late, but I promise I can explain.... Last weekend, I spent two nights volunteering at a casino for the Alberta Parks & Recreation Association (ARPA). If you don't live in Alberta, you might not know that

Good Morning, Can you believe it's the end of February? We are already two months or 1/6 of the way through 2026. 👀 I'm still digging out from a very busy month, including a lot of travel and inquiries about the Canmore Inn & Suites incident

Greetings from the Southwest Pool & Spa Show, On the residential pool service & construction side of the industry, there are a number of tradeshows that go on each year during the "off season" (winter) for the outdoor pool industry. NESPA hosts a show each January in Atlantic

Greetings, Last year when I went to Florida for StarGuard Elite's CAMP (an annual conference), it was cold enough that I regretted booking an apartment rental because we spent three days heating it with the oven in the kitchen since the building wasn’t winterized for real cold.

Good Morning, I'm coming to you with the biggest news story of the week in aquatics in Canada: Mass casualty incident declared after multiple children fall ill at Canmore pool I first heard about this incident via text message on Sunday night from an impeccable source. I'

Greetings, Without further ado, my predictions for commercial aquatics in 2026. I have no firm data or science to support this conjecture; it's just my insights based on observing what's going on day-to-day. Do with it what you will, or not at all, but definitely hit

Good Afternoon, It's a been a slow news week (below), and I'm ok with that! In next week's newsletter (January 21) I'll be sharing my outlook for aquatics in 2026. If you have any specific trends or questions you'd like

Good Evening, or Good Morning - depending on when you're reading this. Some of you will recall a few months ago I shared a story in this newsletter about a colleague who felt they were terminated from management due to concerns about sexual harassment in their aquatic workplace.